Privacy Policy

At Metaphor English, your privacy is very important to us. Our privacy policy covers Metaphor English and its Web sites: www.metaphorenglish.com and members.metaphorenglish.com

Privacy

We will never sell, share, or give your personal information (name, email, etc.) to anyone else. We will protect your information at all costs.

This privacy policy will explain how our organization (Metaphor Education Ltd, registered in England and Wales) uses the personal data we collect from you when you use our website.

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

  • Process your order and manage your account.
  • Email you to notify if there is an update to the platform or help you with the study process (e.g. you didn’t finish a unit etc.)
  • Email you with special offers on other products and services we think you might like.

How do we store your data?

If you are a user of our platform, or if you submit an order, Our Company securely stores your data at Siteground hosting services. You can contact them for further information at siteground.com. If you are a government or language school who places an order, we also store your email address in our email software to communicate with you.

Our Company will keep your email address as long as you use the platform. Once this time period has expired, we will delete your data by erasure.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. 

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Call us at: +306946424807

Or write to us:  King Edwards Rd 17, RUISLIP, London, HA4 7AE (United Kingdom)

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22 March 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us at: +306946424807

Or write to us:  King Edwards Rd 17, RUISLIP, London, HA4 7AE (United Kingdom)

Unsubscribe

If you join and become a Metaphor English member, you can unsubscribe from our emails at any time, simply by clicking the ‘unsubscribe’ link that is placed at the bottom of every email you receive from us. After you unsubscribe, you will never hear from us again.

Providing Visitors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.

The services and links of our Web site

Our Web site also includes a link to:

Google Adwords

Such third party Web service providers may collect personal data about our visitors.

Children’s Privacy

We do not knowingly collect personal data from children.

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organizations.